Welcome to Medwala! At Medwala, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services, including our website and mobile applications.
Information We Collect
Personal Information
We may collect personal information when you:
Create an account
Place an order
Contact us
Participate in surveys or promotions
Visit our website, including through the use of cookies
This information may include your name, contact details, payment information, and other relevant data.
Health Information
As a medicine company, we may collect health information when you provide details about your medical history, prescription information, or other health-related data necessary for our services.
Usage Information
We collect information about how you use our services, including your interactions with our website, mobile applications, and other features.
How We Use Your Information
We use your information for various purposes, including:
Providing and improving our services
Processing orders and transactions
Communicating with you
Personalizing your experience
Conducting research and analysis
Complying with legal obligations
Data Security
We take the security of your information seriously. We implement appropriate measures to protect your data from unauthorized access, disclosure, alteration, and destruction.
Disclosure of Information
We may share your information with:
Service providers and partners to assist with our operations
Regulatory authorities as required by law
Other third parties with your consent
Your Choices
You have the right to:
Access and correct your personal information
Opt-out of marketing communications
Delete your account
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and collect information about your usage of our services.
Cancellation and Refund Policy
Cancellation
You can cancel your order within [number] hours of placing it by contacting our customer support at [support@medwala.com]. Once the cancellation period expires, we may not be able to process your request.
Refund
If you are not satisfied with your purchase, you may be eligible for a refund. Please refer to our Refund Policy for detailed information on eligibility, refund process, and timelines.
Shipping and Delivery Policy
Shipping
We offer shipping services for our products. Shipping costs and delivery times vary depending on your location. Please review our Shipping Policy for specific details.
Delivery
Once your order is shipped, you will receive a tracking number to monitor the delivery status. Ensure someone is available to receive the package, or follow the instructions provided by the shipping carrier.
Updates to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices. We encourage you to review this page periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at contact@medwala.com.
Thank you for choosing Medwala!